Return Policy

Love7Boutique strives to make sure our customers are happy and satisfied with their purchases, if for any reason that is not the case we offer a 7 day grace period.

Returns
Please Contact our Customer Service Department to request a exchange/store credit at Contactlove7boutique@gmail.com
Our policy lasts 7 days. If 7 days have gone by since receipt of your purchase, unfortunately we cannot offer you a Store Credit or exchange.
To be eligible for a Exchange/ Store Credit, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Additional non-returnable items:
-Gift cards
-Any item not in its original condition, is damaged or missing parts for reasons not due to our error
-Any item that is returned more than 7 days after delivery
-Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email with photos of items to  contactlove7boutique@gmail.com
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your Exchange/ Store Credit
If you are approved, then your Exchange/ Store Credit will be processed.
If you haven’t received a store credit yet, please contact us at contactlove7boutique@gmail.com
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

How Do I Return An Item?

First contact our Customer Service Department at contactlove7boutique@gmail.com with the reason for your return within 7 days of receiving your purchase. Place the item you wish to return in a secure package for shipping with original tags attached & packaging along with your sales order receipt. Ship return to the address listed on your original packaging within 7 days of original delivery for a even exchange or store credit.

 

No money back, only exchanges or store credit  

 
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